Top Leadership

Top Leadership

Top Leadership

Lecture 16: Why we so dislike bad bosses

Neuroscientist at UCLA are study strong negative emotions they call social pain. When people experience social pain, brain scans show the logical portion of the shuts down as the emotional part flairs up. Bad bosses frequently trigger the three sources of social pain:

  • Assaulting someone’s sense of status
  • Appearing to be unfair
  • Making employees feel things are out of control

Bad leadership is costly because the employee brains the organization pays for are underperforming. To be a great leader, you need to practice the four great leader behaviors AND not inadvertently inflict social pain.

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