Top Leadership

Top Leadership

Top Leadership

Lecture 13: Have something to give? Trust building!

The law of reciprocity describes a powerful concept in psychology and anthropology. When someone gives you something, you feel obligated to give something back. When humans repeat give and take consistently, they build trust. A great leader has many “gifts” at hand to offer: knowledge, time, expertise, vision, opportunity and so forth.

The key to successful trust building is to consciously think about which gifts you will give to which employee everyday, and then doing it. If you are consistent, trust will build over the next few months.

Materials:

PDF - L13 A Giving To-Do List
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