Top Leadership

Top Leadership

Top Leadership

Lecture 11: Valuing others

Practicing a few simple behaviors that show you value others can have a big impact in injecting safety in the workplace. Anything you can do to acknowledge others or show empathy is good. These behaviors don’t take much time because they involve small gestures such as:

Saying hello to employees every morning

Smiling at people in the hall

Using a little levity

Showing a level of concern for individual employees

If employees aren’t creative enough or taking sufficient levels of risk, it’s usually because of a shortage of these gestures. As basic as these behaviors are, they are important as a foundation or precursor for trust building. (We discuss trust building behaviors in Lecture 9.) Make sure you fill out the attached to-dos and them practice them when you go to work tomorrow.


PDF - L11 A Value Others To-Do List
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